Terms of Service

The Provider grants the User access to the Arkan entertainment-information service: AI interpretations of natal charts, tarot spreads, daily horoscopes, compatibility analysis and related features. The Service is not medical, psychological, legal or financial advice.

Current plans (Free, Basic, Pro) and prices are listed on /en#pricing. Payments are processed by YooKassa (YooMoney NBCO). A tax receipt is generated in the Russian Federal Tax Service «My Tax» app and sent to the email the User provided, within the time limit set by Federal Law No. 422-FZ.

A subscription activates on payment confirmation and lasts the selected period (monthly/annual). Access to paid features ends when the period expires unless the subscription is renewed. Auto-renewal is off by default.

Where the payment screen offers auto-renewal, the User may switch it on with a separate checkbox before paying. By doing so the User instructs the Provider to charge, without further confirmation, the price of the same plan for the same period in the amount of the first payment — one day before each paid period ends and by the same payment method. The payment method is kept by YooKassa; the Provider only knows its type and the last digits of the card. The amount charged does not change without the User's new consent.

Three days before the paid period ends the User is notified of the upcoming charge and its amount at the email on the account. The User receives an email when the subscription is renewed. If the charge fails, the Provider may retry within 2 days after the period ends; if that also fails or the payment method is no longer available, auto-renewal stops, the User is notified by email, and the subscription ends with the paid period.

Auto-renewal can be switched off at any time in the profile, without contacting the Provider. Cancelling the subscription, a refund, or paying for a new plan without the auto-renewal checkbox also stops it. After that the payment method is no longer used and its identifier is deleted on the Provider's side; the period already paid for is kept.

The User may cancel and request a refund for the unused portion within 14 calendar days of payment by emailing arkan@arkan-oracle.online. Refunds are issued to the original payment method within 10 business days.

Refunds do not cover already consumed paid generations (Pro spreads, deep astrology, AI-Mentor) — their cost is calculated pro-rata at internal AI model prices.

The User may cancel at any time in their profile. Cancellation disables auto-renewal (if enabled); access to paid features remains until the paid period ends. Auto-renewal alone can be switched off in the same place without cancelling.

The User's profile holds a personal invitation link; «share» links to a reading, a natal chart or a compatibility result carry it too. When a new account appears in the Service through it, the User is credited bonus subscription days — their number and plan are shown in the profile next to the link, as is the number of invitations per month that earn the bonus. The bonus cannot be exchanged for money.

The Provider may withhold the bonus for accounts created for the sake of the bonus, change its size or end the programme; days already credited are kept.

The Provider makes reasonable efforts to keep the Service available but does not guarantee uninterrupted operation. The Provider is not liable for decisions the User makes based on AI interpretations.

Personal data is processed per the Privacy Policy. By paying, the User confirms agreement with this offer and the privacy policy. What a «share» link shows and how to close it is described in section 9 of the Policy.

Questions, claims and refund requests: arkan@arkan-oracle.online. Provider requisites: /en/legal/requisites.